Client Care Specialists

Our Client Care Specialists are the “heart” of ABC Animal and Bird Clinic.

They are the first and last friendly face that our clients see.  These skill-packed individuals aren’t just responsible for answering phones.

Sugar Land Veterinarian Pet clinic receptionWe utilize our receptionists to their fullest.  They schedule appointments, educate clients about proper recommendations and care for their pets, greet all clients coming in, check-in patients, organize appointment flow, handle monetary transactions, go over discharge instructions and much more!  There isn’t usually any formal education required to be a receptionist however, we provide our receptionists with an abundance of client service training.  They also have opportunities to cross-train as a technician to help them understand veterinary medicine from many different facets.

ABC Animal And Bird Clinic,, Dr Roset, AAHA accretided animal hospital, emergencies, grooming, boarding and exotic animal veterinarian servicesBeth Cosme

- Hospital Manager

Beth has been with ABC off and on for 20 years. She’s been a manager at ABC for the past 3 years. Beth is a multi-talented team member whose deep care of the clients makes her a fan favorite. Her professional interests include client relationships and feline medicine. She also enjoys art (painting), reading, her three sons and trying to live a raw, organic lifestyle. She has 4 cats at home, Waffles, Sunny, Torchy and Mikey. Beth is currently working toward training a superior reception staff, building a relationship with the community and getting the word out that we are a feline friendly practice.

“I like fixing broken kitties and finding them good homes.”

Damasio Jurado

- Kennel Assistant/Veterinary Assistant

sugarland pet and exotic animal veterinarian servicesDamasio has been with us for over 3 years.  He is our resident handyman, skilled at completing little projects that help keep our practice beautiful.  His professional interests include veterinary science and animal care.  He also enjoys spending time with family, music, grilling outdoors, teaching the guitar and instrument repair.  He has one cat at home, Mr. Kitty.  He is working toward learning more about animal care, behavior and anything that can make him better at his job.

“I am a people/animal person.  I love working at ABC, it’s fulfilling to work with great people and our awesome clients and their pets!”