Answers to your questions!
What is considered an emergency?
There are many ways to find out if your companion needs immediate attention and they are as follows: Abnormal behavior (not waking up, stiffness, sensitive to touch) bleeding, unusual mouth smell, excessive scratching, seizures, disorientation. If you suspect that there is trauma due to an accident it probably is. If you suspect they have ingested any known dangerous objects or chemicals and it is showing uncontrollable vomiting or diarrhea. If there are parasites in their stool or mouth. If there is any kind of abscess or inflammation growing on their skin, abdominal area, neck or overall body area. If you have any concerns or suspicions call your ABC Animal and Bird Clinic in Sugar Land at (281) 495-9445.
Do you care for exotic animals?
As a matter of fact, we do! Our veterinarians are capable of caring for and treating exotic animals such as birds, rabbits, ferrets, reptiles, rodents, and other small non-domestic animals. If you would like to inquire about more information regarding the variety of animals, we can offer medical assistance for call ABC Animal and Bird Clinic in Sugar Land at (281) 495-9445.
Is there always room for boarding?
The room is limited to a first-come, first-serve basis. You can schedule your stay but the earlier, the better. Our boarding services are recognized as one of the best in the area, so spots go fast, especially during holidays. Some exotic animals require specific accessories such as their own cage, diet or lighting. Please contact ABC Animal and Bird Clinic in Sugar Land if you have any questions regarding boarding requirements or availability at 281-495-9445.
Are you open 24 hours for emergencies?
If you have any concerns or suspicions call us at (281) 495-9445. We recommend the following clinics if you find yourself in an after-hours emergency situation:
Sugar Land Veterinary Specialists
Cat and Dog Emergencies
1515 Lake Pointe Parkway
Sugar Land, TX 77478 US
Click here to visit their website.
Gulf Coast Veterinary Specialists
Exotic and Bird Emergencies
8042 Katy Freeway
Houston, TX 77024
Click here to visit their website.
What are your office hours?
Monday through Friday from 7:00 am until 7:00 pm
Saturdays from 8:00 am until 5:00 pm
Sundays from 1:00 pm until 5:00 pm
What are your payment options?
Payment is due when services are rendered.
We accept cash, debit cards, checks (with valid Texas ID), CareCredit and credit cards (Visa, Mastercard, American Express, Discover).
We do not offer payment plans or billing. However, we recognize that with the joys of owning a pet, there can also be unexpected occurrences. It is for this reason that we have partnered with Care Credit to offer other payment options to our clients. Please give us a call to hear about how to use this at our clinic. The application process is easy and can be done online at Care Credit’s website or at our office.
Another option for your pet is to enroll them in Pet Insurance. It can help offset the costs associated with a pet’s routine and emergency healthcare depending on the company and plan selected. Please give us a call for recommendations. Pet Insurance does not work like human insurance. With Pet Insurance, you would pay your bill using one of the approved methods above. After paying, you will file a claim with your insurance company, and they will reimburse you for what they cover of the visit.
What is needed for grooming?
Any dogs or cats interested in our grooming services must be current on the routine vaccinations that we recommend. Please contact us for a list of those vaccines. Grooming is available Monday-Friday from 7:00 am – 7:00 pm by appointment only. Please call 281-495-9445 and speak with Theresa or Tori to schedule your appointment.